Your insurer has trained adjusters, estimating software, and a team built to evaluate your claim for the company. A public adjuster gives you that same level of expertise, on your side.
Most homeowners assume the insurance company's adjuster is there to help them. The adjuster's job is to protect the company that pays them.
The insurance company's adjuster
Works for the insurer
Who they work for
The insurance company that employs or hires them.
Who pays them
The insurance company.
Their loyalty
To the company that pays them, not to you.
Who fights for your full recovery
Not their job.
Your public adjuster
Works for you
Who we work for
You, the policyholder, and only you.
How we are paid
Through a written contract with you, with fees capped by Florida law.
Our loyalty
To your property and your financial interests.
Who fights for your full recovery
We do. That is our whole job.
Where claims fall short
These are the problems a public adjuster helps homeowners catch and fix.
Damage that was never counted. A quick first inspection can miss hidden or related damage.
Estimates priced below real repair costs. A low estimate leaves you paying the difference.
Disputes over wind versus water. How the cause is described can change what your policy pays.
Partial payments with little explanation. You deserve to know exactly what was paid and why.
Denials that were never challenged. A denial is often not the end of the claim.
Missed deadlines. Florida claims run on strict clocks. Missing one can cost you the claim.
What a public adjuster does for you
You focus on your family and your home. We manage the claim.
Policy expertise
We read your policy line by line and explain what it covers, in plain language.
Complete documentation
Photos, measurements, and written scope for every damaged area, so the full loss is on record.
A detailed estimate
Proper valuation and scope breakdowns, backed by expert estimates and construction pricing.
Carrier negotiation
We handle the calls, the paperwork, and the pushback, and we escalate when needed.
Time back
No chasing vendors or decoding insurance letters. We keep the claim moving.
Rebuild help, your choice
When funds are secured, we can coordinate licensed contractors if you want. You always choose who repairs your home.
The Florida claim clock
Florida law sets deadlines for your insurer and for you. Knowing them protects your claim.
Your insurer's deadlinesYour deadlines
Day 0: the date of loss
For a hurricane, the date of loss is the date of landfall. For other weather events, it is the date the National Oceanic and Atmospheric Administration verifies the event.
Within 7 days
Your insurer must review and acknowledge your claim communications.
Within 30 days of your proof of loss
If a physical inspection is needed, your insurer must complete it within 30 days after receiving your proof-of-loss statements.
Within 60 days of your notice
Your insurer must pay or deny your claim, in whole or in part, and explain its decision in writing. Limited exceptions apply.
Within 1 year
The deadline to give your insurer notice of an initial or reopened claim, in line with your policy's terms.
Within 18 months
The deadline to give notice of a supplemental claim, in line with your policy's terms.
Source: Florida Statutes sections 627.70131 and 627.70132, as published for 2026. Your policy may add requirements. Ask us if you are unsure which deadlines apply to you.
Florida law protects you when you hire a public adjuster
The State of Florida licenses public adjusters and regulates what they can charge.
Fee caps set by state law
The most a Florida public adjuster may charge, as a share of insurance payments.
Claims from a declared state of emergency, such as a hurricane, made within one year of the declaration
10%
All other claims
20%
Money your insurer already paid, or committed in writing to pay, before you signed
0%
Deductibles are not included in the amount a fee can be based on. Source: Florida Statutes section 626.854(11).
Only licensed professionals
In Florida, only licensed public adjusters and attorneys may handle claims for pay. Ask for any adjuster's license number and verify it with the Florida Department of Financial Services.
A written contract
Your fee and your rights are set out in a written contract before a fee can be collected on your claim payments.
The right to cancel
You can cancel without penalty within 10 days after signing. For state-of-emergency claims, the window is 30 days after the date of loss or 10 days after signing, whichever is longer.
When to call a public adjuster
After a hurricane or major loss. When the damage is extensive. When your insurer's estimate seems too low. When your claim was denied or only partly paid. Or when you simply do not have the time or the expertise to manage the claim yourself.